St. Michael's Credit Union is embarking on the new campaign as part of its ongoing commitment to tailoring services and products to the specific needs of its members in the local communities of Blackrock and Mahon. The new campaign also comes in the wake of St. Michael's Credit Union winning the 2017 national Customer Experience Awards, along with 270 of its sister credit unions. Credit Unions were ranked number one for customer experience for the third consecutive year in the CXi Ireland Customer Experience report, leading the way for qualities such as integrity, empathy and commitment to delivering services in line with members' needs.
What The Manager Had To Say
Commenting on the new campaign, Roland Haussmann, Manager of St. Michael's Credit Union said: "We are very excited to invite all our members to come in and see us, or pick up the phone and call us, about their Credit ReUnion. We are looking forward to reconnecting with those we have not seen in a while, and chatting with those members we know well, to tell them about the great suite of loans we have, and to show them the quality of customer experience we offer here, which has been officially and independently endorsed as being the best in Ireland."
Roland continued, "We want to ensure that all our valued members, including those who have not been active with us for a while, are aware of the fact that all our loans are straightforward with 97% of loan applications approved this year and a fast application process. There are no penalties for paying a loan back early, nor are there any hidden fees or charges on our loans. As we make decisions locally, we are happy to take the time to get to know individual circumstances of all our members. For example, our Car Loan, which comes with an affordable APR rate of 7.23%*, has clear and transparent terms and conditions and comes without the red tape and the balloon payments of a PCP agreement. So deop into us today at St. Michael's Credit Union and we can have a catch-up over a cuppa, and see what you want from your Credit ReUnion.
*For a €15,000, 5 year variable interest rate loan 60 monthly repayments of €297.02, an interest rate of 7%, a representative APR of 7.23%, the total amount payable by the member is €17,818.71. Information correct as at 13/11/2017.